Frequently Asked Questions (FAQs)

Find quick answers to common inquiries about our products, services, and policies. We've compiled this resource to help you navigate our offerings with ease.

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  • What you get in your pouches depend on the size of pouch you need, the age group of the kids expected at your party, and what’s available in stock at the time that we’re working on your order.

    • Filled Loot Pouches come with a mix of treats and gifts.

    • Filled Mighty pouches come with just gifts or just treats. You’ll have to pick one.

    • Filled Tall pouches come filled with a handful of treats.

    • Filled Mini pouches come filled with one or two small treats.

    You cannot pick and choose what you get in your pouches. You may only indicate any dietary restrictions, and the age groups that will be receiving the pouches.

    Please visit our Instagram page @sweetpouches to see the types of fillers and treats we’ve used in previous orders.

  • You can order a custom theme or select from available themes on the website.

    In the Pouches shop category, you can select the item “design your own pouch” and you will be prompted for customization details.

    All the designs available on our Instagram page are available to be requested even though they may not be listed on the website.

    It’s best if you include a link to an inspiration image we can work with while designing your pouches.

  • No. Please do not attempt to mail any fillers to us.

    You can order your pouches unfilled and fill them up with your own stuff at home.

    You will receive detailed instructions, and everything you’ll need to seal your pouches.

  • You may send your links to any images online that you’d like us to draw inspiration from.

  • No.

    We decide what gifts go in the pouches based on the age group of the kids at your party, and the fillers we have available in stock at the time we’re working on your order.

  • Please place your orders at least 14 business days in advance of the date when you’ll need them.

    Anything required in less than 14 business days will require a rush order fee for rush processing and shipping.

    Not all rush orders can be accepted. We may cancel and issue a refund if we don’t have capacity to produce your order in your required timeline.

  • No. Our Pouches are made with paper.

  • Your package will arrive with instructions and glue dots for sealing your unfilled pouches.

    You may also watch this reel on our instagram page for a step by step guide on how to fill and seal your unfilled pouches.